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FAQ: FAQ
Image by Jason Leung

FAQ

You Asked, We Answered...

WHAT EXACTLY DO WE DO?

We decorate (what we call "Confetti") your yard with custom greetings for special events with large letters and graphics!

You book your date and time and then purchase your confetti package. We deliver and set up the confetti for you for a 24 hour period, or longer. When the 24 hours, or your booking length is up, we come back and pick up our signs!  Sadly, you do not get to keep them!  We need them to confetti other curbs!

*Example: If your date is booked for a Friday, we will come Thursday night to set up your Confetti and then come back 24 hours later to remove it. 

Special Event Examples: Birthdays, Graduations, Baby Showers, Birth Announcements, Wedding Showers, Weddings, Bridal Showers, Bachelorette Parties, Mother's Day, Father's Day, Holidays, Baptisms, Welcome Home, House for Sale, Promotions, Awareness Day/Month and more!

WHY CURB YOUR CONFETTI VS. PARTY CITY?

1. Party City letters cost $7.00 + Tax. For Happy Birthday alone that is $99.00. NO name, age or graphics.

2. Party City does not offer multi colored letters or patterns.

3. Party City does not offer the array of graphics.

4. Party City quality is not up to par with ours. The letters will not last as long in general.

5. Party City does not offer different size stakes to layer your yard sign.

6. Party City does not offer balloon and stars with every purchase.

7. Party City requires you to go to a store to look at, decide and purchase your letters costing time and money.

8. Party City does not always have everything in stock.

9. Party City cannot customize signs for the person you are celebrating.

10. Party City does not deliver, install and pick up (you do not have to store them in your house) your CUSTOMIZED

sign for $105.00 + tax (Price for standard package)!

HOW DO I GET STARTED TO HAVE YOU CURB MY CONFETTI?

STEP 1: BOOK ONLINE

Visit our website to book online. You should immediately receive a confirmation email that your date and time is confirmed. If you would like to book longer than 24 hours, please note that on your booking form and we will send you a separate link to pay for the additional days.  PLEASE fill out all of the questions on the booking form so we can Curb Your Confetti to perfection!

STEP 2: GET EXCITED because we will Curb Your Confetti!!

HOW MUCH DOES IT COST?

All of our standard packages are $105.00 for 24 hours. Each additional day is $50.00.

 

A "Two Line Greeting" is $175.00 for 24 hours.  A 'Two Line Greeting' is any greeting over 26 letters. Each additional day is $50.00. 

Twins or two names for a 'Happy Birthday Greetings' is $145.00.  Each additional day is $50.00. Please book Twin Birthday Package for two names.

*THESE PRICES ARE ONLY FOR STATEN ISLAND RESIDENTS! Please use the 'CONTACT' form for pricing if you are outside of Staten Island. 

WHERE DO YOU CONFETTI?

We Confetti STATEN ISLAND!!!

I DO NOT LIVE IN STATEN ISLAND. CAN YOU STILL CONFETTI MY CURB?

It really depends where you live, how far away it is, and how many other curbs we are confetti-ing that day! Please fill out our "Contact" form and we will get back to you! There will be an additional delivery & pick up charge for outside of Staten Island which also includes tolls. 

HOW FAR IN ADVANCE SHOULD I BOOK?

The further the better! An additional fee of $20 will be included for bookings placed within 48 hours of delivery.

I HAVE A SMALL YARD, CAN IT STILL BE CONFETTI-ED?

Yes, we can get creative! Fill out the "Contact" form on our website and we can discuss with you how we can go about Confetti-ing your yard! Also, visit our Photo Gallery or Instagram page for inspiration!

WHAT IF YOU DON'T HAVE THE THEME I WANT?

We can custom order certain themes. However, this does take time. We would need at least a two week advance notice to order any custom signs AND there will be a rush fee of $50 included in the order.

ARE YOU FLEXIBLE WITH SET UP AND REMOVAL TIMES?

Our set up and removal hours are between 7-10pm the night before your scheduled day. If this does not work for you, we will try to accommodate the best we can. However, there are no promises! We are a two woman/mom business and time is limited!

WHEN DO I PAY?

Payment is required at the time of booking in order to confirm/hold your reservation/date.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Credit Cards.

WHAT IF WE WANT TO KEEP THEM LONGER THAN 1 WEEK?

You can! Please fill out our contact form with all of the information and we can create a custom item in our store for you!

WHAT IF A SIGN GOES MISSING OR IS DAMAGED?

Unfortunately, this does happen.  In this case, we could invoice you for the missing or damaged sign(s). Please note from the time you pay for your confetti, you will be responsible until it is removed.  

WHAT IF I NEED TO CANCEL?

If you need to cancel your confetti, you must do so one week in advance to receive a full refund. If you cancel 72 hours before, you will receive a 50% refund. Anything after 72 hours notice, a refund will not be provided.

WHAT IF CURB YOUR CONFETTI NEEDS TO CANCEL?

The most likely factor due to us cancelling your Confetti would have to be weather. For examples: torrential downpours, high wind, snow storms or if the ground is frozen.  If this does happen, we would give you two options: One, reschedule or Two, refund. 

WHAT IF I DON'T HAVE A YARD?

If you do not have a yard, it does complicate things. We cannot punch holes in our signs.  We can get creative with a stand. Please fill out the contact form with as much information as you can and we will be in touch!  The stand will be an additional $20.00.

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